Airport Lounge

NRT People Mover

The Best 63 Hours of Air Travel: Lounges and Business Class

(This was originally posted in 2019)

I spent 63 hours traveling home from Bali, Indonesia. To most people, the thought of this would bring them to tears. But for me, it was a dream come true. The secret. Business class and lounge Access.

My travel plans included five flights. Three of them were in business class. Three amenity kits. Seven lounges. Four showers. Unlimited food and drink. All for only $221.93. This trip should have cost over $15,000.

How can 63 hours of travel be enjoyable? Between my business class flights and lounge access, I get through my American Express Platinum, I was able to take advantage of seven lounges. 

If you have never traveled business class, you are missing out — Lay flat seats, gourmet meals, champagne, amenity kits, lounge access, etc. The list goes on and on. 

Let me start at the beginning. 

T/G Lounge and Premier Lounge, Bali, Indonesia (DPS)

I had access to two lounges at DPS. I had a trip first, a lounge invitation. Because of my business class ticket, I was invited to the Premier Lounge. I felt important, but honestly, I had access to the Premier Lounge and the T/G lounge with my Priority Pass.

Premier Lounge Invitation, DPS
My first lounge invitation. I made the big leagues.

 I prefer the T/G lounge as it is newer and brighter. And they have self-serve Bak Pao. One negative is that you are only allowed two alcoholic beverages. Luckily, the Premier Lounge has unlimited drinks.

 After spending several hours eating and drinking for free, it was time to check one off my bucket list.

Thai Airways Business Class 747-400, Bali-Bangkok

Of everything on this list, my flight from Denpasar, Bali to Bangkok, Thailand, was a bucket list item for me. I was going to fly in Business class on the top deck of a Boeing 747-400. 

Thai Airways 747-400
Thai Airways 747-400

I have always dreamed of walking up the gold staircase. Just like you see in old TV shows and movies. It was everything I imagined. 

Thai Airways 747-400 staircase to upper deck.
Dated but so cool.

While yes, there are newer planes with a top deck far more modern, the 747-400 is the most iconic. The “Queen of the Skies.” It is also uncommon in today’s travel. Delta, the last US airline to fly the “Queen of the Sky,” retired it in 2018. Many of the few remaining 747-400s operated by international airlines are said to be retired by 2022. 

Interior of a 747 in the 1970's
Interior of a 747 in the 1970s (Boeing)

After climbing the gold staircase, I took my seat. The plane was old, but I appreciated the fact that it still had its “retro” flair. The overhead bins were too small for today’s carry-ons, so my bag had to be put in bins on the level deck. The seats did not have much storage, but interestingly, they were spacious. They were not crowded together in modern fashion, where airlines try to jam as many seats as possible in one tiny area. 

These “negatives” might be unattractive to the general traveler, but they made the flight even more meaningful. It was a short 4-hour flight. I don’t think I stopped smiling the whole time. 

Royal Orchard Lounge, Bankok, Thailand

After arriving in Bangkok (BKK), my business class ticket gave me access to the Royal Silk Lounge, Thai Airways’ Business Class Lounge. There are several throughout the airport, but there was one right near my gate in concourse E. BKK has thirty-two lounges. Many of which I had access to, but it was 8 pm, and I only had a two-hour layover. 

I discovered that there is a Royal Silk Lounge and directly across from it, the Royal Orchid Lounge. Both are business class lounges, and since I had access to both, I picked the one with a shorter line. From what I have read, they are both similar, except the Royal Orchard Lounge has sleeping rooms. Here is a great review of both.

Royal Silk Lounge BKK Snack
Royal Silk Lounge snack time.

The lounge was nothing fancy, but it had the basic complimentary food and drinks. Although, I made a significant mistake and did not realize I was able to receive a free 30-minute massage at the Royal Silk Spa. Epic fail. 

Thai Airways Business Class, Bangkok – Narita

Next, I had a 6-hour flight from Bangkok to Narita on Thai Airways. Again, this was in business class but on the newer Airbus A330. 

I enjoyed another amenity kit, my take-off glass of champagne, and got a few hours of sleep before an excellent breakfast and more champagne. Overall, I was impressed with the level of service that Thai Airways provided. The product may be dated, but the food and service made up for that. 

Travel Tip: This version of the A330 has a staggered configuration in business class. Rows alternate 2-2-1 and 1-2-2. This leaves a single seat with double the space in each row, also known as the “throne seat.”

Thai Airways A330 Business Class Throne seat.
The “throne” seat.

I should mention that I planned to stay on Eastern Standard Time to try to limit my jet lag. I didn’t want to spend my vacation in North Carolina fighting jet lag. The plan became difficult because the times I was supposed to be sleeping, I would be in the middle of a layover. I tried to force myself to stay awake on the plane when I had a bed, comfy pillows and blankets. 

Eventually, this came to bite me in the ass when I fell asleep at the gate in Philly before my last one-hour flight to Virginia. 

ANA Lounge, Narita, Tokyo

I have flown through Narita multiple times. Through my Priority Pass, I had access to five lounges. The Priority Pass is available through my Chase Sapphire Reserve or my American Express Platinum. 

Travel Tip: The Korean Air KAL Business Class Lounge is the only lounge on the Priority Pass at Narita that has free unlimited alcohol.

Since I was flying business class on this trip, I had access to three additional lounges. The All Nippon Airways ANA Lounge in Terminal 1, Satelite 4, and Terminal 1, Satelite 5. And also the United Airlines Club in Terminal 1, Main Building.

Travel Tip: If you have not gotten a Priority Pass yet (Seriously? Free food and alcohol!), you can buy day passes to the United Airlines Club and the American Airlines lounge (located in Terminal 2). Well worth it if you have more than a 2-hour layover.

At this point, I needed a shower. One thing that can make travel miserable for people is the gross feeling of sitting on a plane for 8 hours shoulder to shoulder with a bunch of sweaty strangers.

The ANA Lounge in Terminal 1, Satelite 4 had the most fantastic shower. It also contained a Noodle Bar, Sake Bar, and relaxation rooms. 

ANA Lounge NRT Terminal 1, Satalite 4 Saki Bar.
Saki bar.

I had a long layover and needed some sleep. The Lounge’s three relaxation rooms were shockingly empty. They didn’t have a door, but still felt private. The beds were just reclining chairs, but I was able to get a couple of hours of rest. I can and have slept like a baby on the floor of the airport, so I may not be the best judge of comfort.

ANA Lounge NRT Terminal 1, Satalite 4 Relaxation Room
Nap time.

United Club, Tokyo

After my nap, I decided to move over to the United Club. It was closer to my gate and had a great view of the runway. Plus, I planned to shower before getting on my 10-hour flight and wanted to check out the facilities.

Travel Tip: If you are not in business class but flying on United, Star Alliance or another contracted partner, you can purchase a day pass for $59.

Since my next flight was going to be on United in their Polaris business class product, I had access to the United Club at NRT.

United Lounge Food NRT
A light snack at the United Club.

The lounge is located in Terminal 1, Main Building. It is spacious with a large number of seating options. One negative is the food. They are always running out of food and are slow to refill it. This makes sense considering how large the lounge is and how small the selection of food is. I must add that they always keep their wine and Sake stocked.

United Lounge Food NRT
Self serve saki!

I was completely disappointed with their showers. They looked right out of the ’80s with limited amenities. I can say they were clean. Yes, I understand I am starting to sound like a spoiled brat. I recommend reading this for a better review of the lounge.

United Lounge Shower's NRT
Very unimpressive shower.

United Polaris Business Class, Tokyo – Los Angelos 

I love United’s Polaris Business Class. Probably because it was the first lay flat international business class I flew. Maybe because of the Saks Fith Avenue bedding and the ice cream sundae cart. And definitely, because it gave me access to the brand new United Polaris Lounge at LAX. 

Oh, and the amenity kit might help too. 

United Polaris Lounge, LAX

Sitting area Polaris Lounge LAX
Sitting area at United’s Polaris Lounge LAX

I did not realize until I landed that I had 16 16-hour layover at LAX. A long layover at LAX is not a good thing. The food and drinks in the terminals are ridiculously expensive. And the Priority Pass Lounge options come with a lot of restrictions. Most are only open to members for 2-3 hours a day. 

Travel Tip: LAX finally connected its terminals airside. Before, you would not have access to the amenities of another terminal; it is a very long walk, but it can be worth it if you are lounge jumping. 

The other two options for travelers are to buy a day pass to the United Lounge or the American Airlines lounge. The problem is that a day pass is only valid for 3 hours. 

Usually, access to a lounge is based on your outgoing flight. Therefore, since I flew in on United but was flying out on another airline, I wouldn’t have access to the United Polaris Lounge. 

The lady at the desk was nice. My United flight was a codeshare flight with ANA. My original ticket with the ANA flight number was denied, but she reprinted it with the United flight number and Voilà, it worked. 

Little did they know I planned to spend the next 16 hours in this lounge. 

First things first, a shower. Compared to my previous shower, I wasn’t impressed. It was gorgeous but lacked amenities. There wasn’t even a shaving kit. (I know I am getting spoiled.) 

There were maybe five other people in the lounge. The second thing I did was to ask the bartenders to reserve one TV for the New England Patriots game. It was opening day of football! I worked, napped, ate, and then sat at the bar drinking craft cocktails and watching football. I was the last person left in the lounge when they closed. 

Bar in the United Polaris Lounge LAX
The bar at the United Polaris Lounge LAX

American Express Centurion Lounge, Philadelphia

Sadly, my flight to Philly had me back in economy class. Still, when I landed, I had access to the American Express Centurion Lounge through my American Express Platinum Credit Card. The Centurion Lounges are one of my favorite domestic lounges, but they are crowded, and this one was no different. 

Philadelphia Centurion Lounge Breakfast
American Express Centurion Lounge PHL

I was able to shower. The shower looked like a spa, but again lacked amenities. Unlike the United shower, where I could pick from a selection of amenities, this lounge had nothing but towels, and the basic shower setup of shampoo, conditioner, and body wash. 

Overall, after a mimosa and breakfast, I felt refreshed for the last leg of my trip. At least I thought I did. I fell asleep at the gate and slept through the entire boarding process. I woke up to an empty gate and no plane. Thankfully, the American Airlines representative was kind enough to schedule me on the next flight free of charge.

I made it to my final stop.

Finally, after the longest and best travel day(s) of my life, I arrived at my final destination, Norfolk, Virginia. And for the perfect ending, my friend was waiting to pick me up with an American flag and unicorn balloons. Welcome home.

The Best 63 Hours of Air Travel: Lounges and Business Class Read More »

The Club Las Vegas COVID

The Club LAS Airport Lounge Reopens Amid COVID

The Club LAS airport lounge at Las Vegas’s McCarran Airport has re-opened and is implementing new COVID-19 precautions. The Club opened on June 29, 2020, and overall the experience felt more similar to its pre-COVID state than I imagined it would.

What does The Club LAS look like amid COVID?

Location

The Club LAS has two airport locations. Currently, only the Terminal 1 location is open. The lounge is located airside at D Gates. The lounge is situated between Brooks Brother and Tumi near gate D33.

Hours of Operation

Due to COVID-19, The Club LAS restricted it’s hours of operation to 6 am-3 pm. I wish they would expand the hours to 5 pm. I feel 3 pm is too early and is inconvenient for many travelers. Although, maybe that is the point.

Access

The arrival process is the same. I used my Priority Pass that I get through the Chase Sapphire Reserve or American Express Platinum Credit Card.  The attendant at the desk requested my ID, boarding pass, and Priority Pass membership card. A pass holder can still bring two companions into the lounge for free. The only difference was a hand sanitizer station and a plastic divider between you and the desk attendant.

Amenities

The restrooms were open and clean. The only difference is that the showers are unavailable.

Layout

The main change at The Club LAS since reopening is the seating and food service. In the lounge, every other seat, including enclosed booths, were blocked off. I arrived at 11 am, and there were only about ten people in the lounge. The bar area was the only section of the lounge that was closed, but there were plenty of other options, and it was easy to spread out. 

The Club Las Vegas COVID
Limited Food and Amenity Options

Food and Beverage

The most significant change came in the foodservice. A buffet was available with the standard options, but the area was roped off. If you wanted a particular item, you ordered it from the attendant standing behind the rope. This included juice, water, and coffee. All of the food options were covered with saran wrap or prepackaged except for the cereal, which was still in a glass dispenser. Options included yogurt parfaits, grapes, hard-boiled eggs, and danishes.

Of course, I left the most important information for the end. Does the lounge still serve alcohol? Yes, they do. I originally ordered from the attendant behind the buffet, but there was a waitress circulating the lounge floor taking drink orders and clearing tables. The bar area was closed.

The Club LAS and COVID-19

All of the employees were wearing masks and gloves and they are required to have their temperature checked before their shift. There were hand sanitizer stations throughout the facility. Patrons cannot get their own food or beverages. And of course, masks are required for all patrons.

Conclusion

Yes, I understand the word is changing, and there is a new normal, but I haven’t been looking forward to the changes in the travel industry. I am one of the few travelers that purposely arrives at the airport early. My experience at The Club LAS reassured me that airport lounges would make a return.

The Club LAS Airport Lounge Reopens Amid COVID Read More »

Wingtips Lounge Bar STL

Review: Wingtips Lounge St. Louis Lambert International Airport (STL)

Update: The Wingtips Lounge now accepts Priority Pass, but the lounge know longer offers cooked-to-order food. When I went in June 2023, there were basic pastries and yogurt and the coffee machine was broken. There was only one attendant for the whole lounge. I am really sad about the state the lounge is now in. 

Upon landing at STL, I decided to check out the Wingtips Lounge. I arrived on a Southwest Airlines flight from Kansas City. My original flight was supposed to be direct from Las Vegas, but due to flight cancellation, I ended up with a quick layover in Kansas City. I was meeting my boyfriend Cliff, but his flight didn’t arrive until 3:00 pm.

Location

The only lounge located in Terminal 2 was the Wingtips Lounge. Terminal 1 houses the American Airlines Admirals Club, which according to Lounge Buddy, you can purchase a day pass for $59. The Wingtips Lounge is located in Terminal 2. Although there are no free lounges available to Priority Pass members, there are several restaurants where you can receive $28 off your bill ($56 if you bring a guest.). Please note, this benefit is no longer available to passengers who acquired their priority pass through American Express. The Pasta House and Schafly Bar are airside in Terminal 2, and there is another Pasta House landside in Terminal 1. I should also note that you cannot connect airside between Terminal 1 and Terminal 2. In fact, you need to take a shuttle between them.  

Wingtips Entrance STL
Entrance to Wingtips Lounge in Terminal 2 at STL

Terminal 2 is considered the Southwest Airlines Terminal. My flight arrived in St. Louis at noon on a Friday. My plane arrived at gate E33 in Terminal 2. I took a left towards baggage claim and was thrilled to see The Wingtips Lounge immediately on my right.

Access

The lounge is $38 to enter for 4 hours, which I was told wasn’t strictly enforced. I was also able to enter on arrival, which has become rare in the lounge world. Lounge Buddy gives a $2 discount if you use their app to buy your pass. I had heard a rumor that Priority Pass members are given a discount but could not find this listed on any website. After speaking to the lady at the desk, not only are Priority Pass members given $8 off, but American Express Platinum members receive a $10 discount. Since I hold both of these cards, I could enter for $28 using my Amex Platinum card.

Amenities

The lounge is not large but has plenty of seating options, all with regular outlets and USB ports. I arrived at noon, and there was a little rush of passengers, but by 1:30 pm, the lounge had emptied out again.

Wingtips STL
Seating Options Wingtips Lounge STL
Wingtips Lounge STL
Seating Options Wingtips Lounge STL
Seating Options Wingtips Lounge STL
Seating Options Wingtips Lounge STL

There are two single unisex bathrooms. They are clean and have plenty of room to freshen up. There are not any showers.

Wingtips STL
Women’s Restroom Wingtips Lounge STL

Food and Beverage

There is a large bar with plenty of seating. They have a good selection of complimentary beer, wine, and house liquor. Guests place their food and drink order at the bar, but there was always a staff member walking around who were more than happy to place the order for you.

Wingtips Lounge STL
Beverage Menu Wingtips Lounge STL
Wingtips Lounge STL
Beverage Menu Wingtips Lounge STL
Wingtips Lounge STL
Beverage Menu Wingtips Lounge STL

There is a buffet area that has drink options and very limited snacks.

Wingtips Buffet STL
Buffet at the Wingtips Lounge STL

What makes this lounge stand out to me is that they have a large selection of food to order. This is something I only see in premium first and business-class lounges. I ordered the BBQ chicken pizza, which came out fresh and tasted yummy.

Wingtips Lounge Food Menu STL
Complimentary Food Menu Wingtips Lounge STL
Wingtips Lounge Food Menu 
STL
Complimentary Food Menu Wingtips Lounge STL
Wingtips Lounge Food Menu STL
Complimentary Food Menu Wingtips Lounge STL

The staff was very welcoming and attentive. They made sure my wine was never empty. Guests can also get any beverage, including alcohol, to go. And not only were you encouraged to take snacks with you, but they had little to-go cups. Most lounges have a strict policy about taking food and drink outside of the lounge. 

Final Impression

Overall, this was one of my favorite domestic pay-to-use lounges that I have been in. The service was excellent and surpassed the service at any United Airlines Lounge, American Airlines Admirals Club, and even any Centurion Lounge I have been to. The food was excellent. And anytime I am offered alcohol to-go, you have my heart.

There is a Wingtips Lounge located at New You JFK Airport, which happens to be a Priority Pass Lounge. According to several mediocre reviews, I have read, the lounge is nothing like the Wingtips at SLT.

I definitely recommend checking out the Wingtips Lounge if you are passing through St. Louis Lambert International Airport.

Review: Wingtips Lounge St. Louis Lambert International Airport (STL) Read More »